We were lucky to Joy as the agent as she made our purchasing experience so positive. Joy is a true professional and has great communication, very quick answering any questions we had. Thanks very much Joy, it was our pleasure.
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Vendor
Joy is so lovely to work with in what can be a stressful time. Buying and selling houses. Joy helped us in both these roles and loved that we could trust her and that she kept us updated every step of the way. Joy knows this area so well and goes above and beyond in her support.
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Buyer
For anyone out there, looking to buy property in Thames, I recommend Joy Cains - an agent that will listen, support and help you throughout your journey. Selling our house and buying a new one was very stressful for my husband and I and our 3 young children. Its been a HUGE process for all of us and has been a rollercoaster of emotions (especially for our kids who have been anxious about relocating). We met Joy one weekend while attending 7 different open homes (yes we did 7 in one day!!) There was something about Joy that seemed different to the other agents we met that day. She listened to what we were wanting. She thought about the other houses that were available and made us feel at ease. We got the sense that Joy didn't just want a quick sale but she wanted to find a house that best fitted us and our families needs. Joy has brought a sense of calmness during a time that would normally be stressful. What it is about you Joy, that brings peace and calm? Both Ricky and I would like to thank you for all your help and support during the process of purchasing our forever home in Thames. Our children are very fond of you and are asking us when we will be coming back to Thames to meet Joy at our new house. You have brought so much Joy into our lives already and we look forward to bumping into you lots down town in the near future. Thank you for all that you have done for us and most of all, thank you for being you!! We are blessed to have met you!
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Vendor
Once we listed with Joy she went to work and after a month we had an offer from a good buyer so what more do you want. Well Joy made it a pleasurable experience. She is easy to relate to, works hard and guided us through the online system. She made the negotiation process easy for us too. We highly recommend her.
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Buyer
She has excellent communication skills and has great understanding of all perspectives. It was an emotional rollercoaster but Joy provided support and clarity every step of the way.
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